Contact Best Air UK | info@bestaircon.co.uk

Excellent

Based on 26 reviews

After a visit to the workshop and demos of several types of aircon, we chose Panasonic units. Brett and his team carried out the installation of 3 devices in just one day. Very neat, the guys tidied up as they went along and left the house spotless. I can thoroughly recommend this company.

Response from the owner:Thank you for your wonderful review, Peter! We're thrilled to hear that you had a great experience with our team and that you're pleased with your Panasonic air conditioning units. Our team takes pride in their work and it's fantastic to know that they left your home spotless. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance, feel free to reach out!

Sandeep Bharaj

Excellent service - I called domestic Air at 09:00 on Monday morning, the owner (Brent) visited my home within 1 hour and provided a full breakdown of details options to cool down our home, which at this time is in a heatwave. He was knowledge of his products and services and was not pushy and advised me and my wife top pop down to his showroom. We later visited his showroom and within an hour I had committed to fitting one unit only which would help bring the temperature down.

By Wednesday 19:00 we had a fully installed Panasonic climate control unit. I cannot speak highly enough of Brent and his team, honesty, efficiency, cleanliness and respect for our home and more. Thank you again for everything. I will be back for another unit next year!

Response from the owner:Thank you for your wonderful feedback, Sandeep! We're thrilled to hear that Brent was able to provide excellent service and that you found a solution to cool down your home efficiently. It's great to know you appreciated our team's honesty and respect for your space. We look forward to assisting you again next year for your next unit! Your satisfaction means a lot to us.

Leonard Edey

We had two Panasonic Air Con units fitted from Best Air Commercial and domestic ltd and from the initial discussions on what was required through to the whole install and demonstration and connection to the internet by Brent and Craig who we must commend on their professionalism and customer service. The installation went exactly according to plan without any issues at all.
Fantastic Company to work with, look forward to using them again for additional units.

Response from the owner:Thank you, Leonard, for your wonderful review! We're thrilled to hear that you had a seamless experience with Brent and Craig during your installation of the Panasonic Air Con units. Our team prides itself on professionalism and excellent customer service, so it's great to know we delivered on that front. We appreciate your support and look forward to assisting you with any future projects!

Glen Gooch

Highly recommend Brent and his team, from meeting the team at the showroom to completing the install in 1 week! Extremely professional, did a fantastic job from start to finish installing 2x 2.0KW & 1x4.2KW indoor/outdoor units on one of the hottest days of the year so far in a day!

Response from the owner:Thank you for your fantastic review, Glen! We’re thrilled to hear that you had a great experience with Brent and the team. It’s wonderful to know that our professionalism and efficiency made a positive impact, especially on such a hot day. Your recommendation means a lot to us, and we appreciate your support!

Joe Pushkin

Very pleased with the install today. Craig's done an excellent job installing the unit in the centre of the room. Will definitely use you guys to install another unit upstairs at a later date. Many thanks!

Response from the owner:Thank you for your wonderful feedback, Joe! We’re thrilled to hear that you were pleased with Craig's installation and that it met your expectations. We look forward to helping you with your future project upstairs. Your support means a lot to us!

Yaron Winterstein

These guys are awesome. Thoroughly professional from first contact to leaving the property. Work is extremely neat, they cleared everything up after themselves, it’s my pleasure to recommend them

Response from the owner:Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. Ensuring professionalism and cleanliness is a top priority for us. Your recommendation means a lot, and we look forward to assisting you again in the future!

James De Vile

Brilliant company—Brent was a gentleman from start to finish, talking me through the options late one evening and offering me a truly great deal on the unit I wanted for my workshop. As a Panasonic main dealer they were not only able to match other quotes but offer 7 years warranty while others offered 5. Less than a week later the unit was neatly installed by one of the team, despite tricky access between my garden room and perimeter fence. Unfortunately an installation issue arose after they'd left, but Brent came over personally the next day to identify and fix the problem himself. Very pleased with the end result—it quietly heats the room far better than the previous electric radiator, and I'm looking forward to chilled days in the summer.

Response from the owner:Thank you for your wonderful review, James! We're thrilled to hear about your positive experience with Brent and our team. It's great to know that you are pleased with the installation and the performance of your new unit. We appreciate your trust in us and look forward to serving you again in the future!

S M

Excellent service. Brent and his team are very helpful and provided useful advice about different air conditioning options and their pros and cons. Installation went smoothly and follow up was provided promptly. Would recommend Best Air for anyone who wants air conditioning installed in their home with minimal fuss and a great price.

Response from the owner:Thank you so much for your kind review it means so much to our team! We are glad to hear that you were happy with our services and we hope to serve you again.

Agnieszka Haines

Brent and his team are excellent. Gave us plenty of options to choose from and explained what is needed and what will work best for us. Had units fitted in living room and bedroom. The whole process was super simple and it all works well. Very happy and would recommend!

Response from the owner:Thank you so much for your kind review Agnieszka! We are glad to hear you had a good experience with us!

Alphie136 Alphiebhai

Brent came out to do a site visit with 48 hours. Gave me a lot of options and looked explained everything in detail. Pricing structure very clear and concise.
Once quote was received, order was placed with installation 2 weeks later.
Onsite 2 engineers were very knowledgeable, were professional and got straight to work and had everything up and running within 4 hours. They tided up after themselves and showed me how to use the Aircon unit before departing.

A pleasant experience and will definitely recommend Brent and his team!

Thanks

Harry

Response from the owner:Thank you y for taking the time to give us your feedback it is great to here and will only help other prospective clients to choose the right company for their Air conditioning installation

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