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Reviews

Read Our 5-Star Reviews

Hear From Our Satisfied Customers

Happy Customers

Read Our 5 Star Reviews

Don’t just take our word for it – hear from our satisfied customers…

Absolutely fantastic, we wanted two units installed, on opposite sides of the house.

Brent talked me/us through all the install possibilities and to go through everything and give details of the varying units and tyes and what would suit us best. We got booked in and everything went very smoothly, Craig and Jake arrived when expected and were great, really good guys, very knowledgeable and happy to explain things to me too.
The best bit, cheaper than the online 'next day' offerings!!
Our only regret is not having done it sooner!!
Thank you Brent and team.
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that Brent, Craig, and Jake provided you with excellent service and clear explanations throughout the installation process. It's great to know that we could offer you a better deal than online options. We appreciate your trust in us and hope you enjoy your new units for years to come. Thank you for your support!
Excellent service - I called domestic Air at 09:00 on Monday morning, the owner (Brent) visited my home within 1 hour and provided a full breakdown of details options to cool down our home, which at this time is in a heatwave. He was knowledge of his products and services and was not pushy and advised me and my wife top pop down to his showroom. We later visited his showroom and within an hour I had committed to fitting one unit only which would help bring the temperature down.

By Wednesday 19:00 we had a fully installed Panasonic climate control unit. I cannot speak highly enough of Brent and his team, honesty, efficiency, cleanliness and respect for our home and more. Thank you again for everything. I will be back for another unit next year!
Response from the owner:Thank you for your wonderful feedback, Sandeep! We're thrilled to hear that Brent was able to provide excellent service and that you found a solution to cool down your home efficiently. It's great to know you appreciated our team's honesty and respect for your space. We look forward to assisting you again next year for your next unit! Your satisfaction means a lot to us.
After a visit to the workshop and demos of several types of aircon, we chose Panasonic units. Brett and his team carried out the installation of 3 devices in just one day. Very neat, the guys tidied up as they went along and left the house spotless. I can thoroughly recommend this company.
Response from the owner:Thank you for your wonderful review, Peter! We're thrilled to hear that you had a great experience with our team and that you're pleased with your Panasonic air conditioning units. Our team takes pride in their work and it's fantastic to know that they left your home spotless. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance, feel free to reach out!
We had two Panasonic Air Con units fitted from Best Air Commercial and domestic ltd and from the initial discussions on what was required through to the whole install and demonstration and connection to the internet by Brent and Craig who we must commend on their professionalism and customer service. The installation went exactly according to plan without any issues at all.
Fantastic Company to work with, look forward to using them again for additional units.
Response from the owner:Thank you, Leonard, for your wonderful review! We're thrilled to hear that you had a seamless experience with Brent and Craig during your installation of the Panasonic Air Con units. Our team prides itself on professionalism and excellent customer service, so it's great to know we delivered on that front. We appreciate your support and look forward to assisting you with any future projects!
Highly recommend Brent and his team, from meeting the team at the showroom to completing the install in 1 week! Extremely professional, did a fantastic job from start to finish installing 2x 2.0KW & 1x4.2KW indoor/outdoor units on one of the hottest days of the year so far in a day!
Response from the owner:Thank you for your fantastic review, Glen! We’re thrilled to hear that you had a great experience with Brent and the team. It’s wonderful to know that our professionalism and efficiency made a positive impact, especially on such a hot day. Your recommendation means a lot to us, and we appreciate your support!
Very pleased with the install today. Craig's done an excellent job installing the unit in the centre of the room. Will definitely use you guys to install another unit upstairs at a later date. Many thanks!
Response from the owner:Thank you for your wonderful feedback, Joe! We’re thrilled to hear that you were pleased with Craig's installation and that it met your expectations. We look forward to helping you with your future project upstairs. Your support means a lot to us!
These guys are awesome. Thoroughly professional from first contact to leaving the property. Work is extremely neat, they cleared everything up after themselves, it’s my pleasure to recommend them
Response from the owner:Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. Ensuring professionalism and cleanliness is a top priority for us. Your recommendation means a lot, and we look forward to assisting you again in the future!
Brilliant company—Brent was a gentleman from start to finish, talking me through the options late one evening and offering me a truly great deal on the unit I wanted for my workshop. As a Panasonic main dealer they were not only able to match other quotes but offer 7 years warranty while others offered 5. Less than a week later the unit was neatly installed by one of the team, despite tricky access between my garden room and perimeter fence. Unfortunately an installation issue arose after they'd left, but Brent came over personally the next day to identify and fix the problem himself. Very pleased with the end result—it quietly heats the room far better than the previous electric radiator, and I'm looking forward to chilled days in the summer.
Response from the owner:Thank you for your wonderful review, James! We're thrilled to hear about your positive experience with Brent and our team. It's great to know that you are pleased with the installation and the performance of your new unit. We appreciate your trust in us and look forward to serving you again in the future!
Excellent service. Brent and his team are very helpful and provided useful advice about different air conditioning options and their pros and cons. Installation went smoothly and follow up was provided promptly. Would recommend Best Air for anyone who wants air conditioning installed in their home with minimal fuss and a great price.
Response from the owner:Thank you so much for your kind review it means so much to our team! We are glad to hear that you were happy with our services and we hope to serve you again.
Brent and his team are excellent. Gave us plenty of options to choose from and explained what is needed and what will work best for us. Had units fitted in living room and bedroom. The whole process was super simple and it all works well. Very happy and would recommend!
Response from the owner:Thank you so much for your kind review Agnieszka! We are glad to hear you had a good experience with us!
Brent came out to do a site visit with 48 hours. Gave me a lot of options and looked explained everything in detail. Pricing structure very clear and concise.
Once quote was received, order was placed with installation 2 weeks later.
Onsite 2 engineers were very knowledgeable, were professional and got straight to work and had everything up and running within 4 hours. They tided up after themselves and showed me how to use the Aircon unit before departing.

A pleasant experience and will definitely recommend Brent and his team!

Thanks

Harry
Response from the owner:Thank you y for taking the time to give us your feedback it is great to here and will only help other prospective clients to choose the right company for their Air conditioning installation
Had Aircon fitted in my studio Salon really happy with it and such a quick and easy service! Would definitely use again
Response from the owner:Thank you Jake happy to be of service
Great business to work with, we came into our air con Project without much knowledge and understanding but left feeling like experts. The team thoroughly explained how the systems work and what the best systems would be for us. This meant we had saved money on our budget, and we got more than we expected. Apart from all of that, the team are super friendly and welcoming, and the installation was some of the best workmanship I’ve seen. No Mess at all and were friendly to the kids.

This was promptly followed up with a professional after sales service and a route for us to take should we have any problems.

I highly recommend giving Best Aircon a call if you’re in the market.
Response from the owner:Thanks Aidan sine you left this we have installed your other 3 systems while you where on holiday. I hope you are just as pleat that @
Very happy with the installation of my daikin AC unit! I initially contacted best AC through their online quote form. Within a couple of days I had a full video quote done which was extremely well priced. The following week they came to do the install. The installer arrived promptly (which I was amazed given it was likely over a 2h drive) and got straight to it. A few hours later and I'm the proud owner of a new shiny daikin AC unit. All very easy really.

The highlights for me:
1. Very slick quote process - all over video call
2. Didn't feel pressured into buying right away
3. No upfront payment - all after install
4. Turning up on schedule
5. Very tidy install; took shoes off in the house, used dust sheets, had a proper clean up after, trunking very neat and silicon-ed in, informed me when there would be loud drilling, took rubbish away

All these things may seem minor but overall they're what people care about. It leads to an extremely positive experience and will be the reason I use them again in the future.
Response from the owner:Thanks for taking the time to reply to our feedback request & thank you for the kind response we are here if you need us in the future
From start to finish Brent and the team were amazing! Great advice, not pushy salesmen. Professional installation and cleaned up after themselves. Superb service! Will buy again!
Response from the owner:Thankyou Jo for taking the time leave a review, your feed back is really appreciated, if was a pleasure working with you. Kind Regards The Best Air Team
The sheer quality, workmanship, communication and friendly service that Best Air Commercial Ltd provide is absolutely outstanding and second to none. From the very first phone call to the site visit and then installation the experience was un-beatable.
And that's not even mentioning the value for money. The newest and best components supplied and fitted with craftsmanship and care that was exemplary.
Just use them.
Response from the owner:Thankyou for taking the time to leave such a glowing review, it was a pleasure working for you. Kind Regards The Best Air Team
The social club which I'm associated with air cooler went down i rang one company they said they would have someone there the following day and let us down and then Google again and come across best air commercial and domestic he came into the club on the same day and he came in the following day and replaced air cooler I highly recommend brett
Response from the owner:Hello Glenn, thankyou for taking the to leave a review, feed back and reviews are always greatly appreciated, I will be sure to pass your comments on. Kind Regards The Best Air Team
Fantastic service from the team to install Air Con in our bedroom. Clean, professional, polite and I would highly recommend Best Air Commercial & Domestic Ltd. Had a reoccurring noise issue and the team attended within 30 mins to resolve the issue.
Response from the owner:You are very welcome & thank you for taking the time to share your experience with us
Fast, friendly and efficient. Quick quote and fitted us in their busy schedule. Excellent service after contacting several other companies who could not be bothered to even quote. Well done.
Response from the owner:You are very welcome Peter thank you for taking the time to leave the review we appreciate it take care
Great service, really friendly and spent time explaining what he was doing and giving common sense solutions, not pushing expensive replacements. Had a nice chat to boot. Very satisfied with the service and would recommend
Response from the owner:Thank you for taking the time to leave your feed back we really appreciate it. It was a pleasure to help
Response from the owner:Thankyou Rachel for the 5 star review it is wonderful to receive, I will be sure to pass your comments onto the team. Kind Regards The Best Air Team
Best air con has completed a bespoke request for me which more than fitted the brief of what was initially requested. The engineers work efficiently and effectively within my home with minimal distruption. They were so kind and curteous given we have three dogs that they had to negotiate, but took it in their stride. I was able to negotiate the intention of my requirement and the engineer was able to offer me a split system bespoke to my environment which sympothetically and asthetically did not spoil the outside look of my house. The workmanship, care and attention to detail is second to none along with their work ethic and desire to get things right for the customer was over and above my expectations. It was clear to me that Best Air worked closely together with their customers to facilitate the design and outcome of the requests made. I have no reservations in recommending using Best Aircon and will be going back to them for additional units in the future. If you are looking for high end quality, professional finish to your project, look no further Best Aircon will more than satisfy your needs.
Response from the owner:It was an absolute pleasure to be able to meet you your family and of course the dogs. I hope you are all well. I am really pleased you where so satisfied with both us as people and as a company I look forward to seeing you all at the 1st service next year take care.